Start a yearly hard waste pickup in the City Of Hume, Australia

Recently I attempted to book a free hard waste pickup with the City Of Hume council in Melbourne, Australia. I was told that there was only so many pickups that could be booked for any year as the work was completed by contractors on the council's behalf. This number had already been met and so I would have to wait for the next year to book it.

As we are paying high council rates in this area this is unacceptable - we are receiving very little in the way of benefits for our money whilst councils in bordering areas have much lower rates, but do have a yearly hard waste pickup for all households.