#Roads & Transport
Southeastern Railways
United Kingdom

During the recent wintry weather, Southeastern Trains provided a poor service to the people of Lewisham.

In addition to a poor train service, they failed to provide an adequate service in terms of informing passengers of delays and cancellations.

We call upon Southeastern Railways to take the following actions to prevent similar problems occurring during any future periods of snow and ice;

1) Provide extra bandwidth for their website to ensure that the site can cope with a large number of people attempting to access it over a short period.

2) Improve communications with front line staff so that they are better able to assist customers.

3) Ensure LED board displays at stations are informative and up to date.

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The Southeastern Railways should improve services to passengers during bad weather petition to Southeastern Railways was written by Lewisham Labour and is in the category Roads & Transport at GoPetition.