#Gaming
Target:
https://support.rockstargames.com
Region:
Germany
Website:
www.rdr2.org

Many users of the ps4 pro that bought red dead redemption 2, have huge problems with the blurred image quality of the game. The game is unplayable in motion, because of the image quality. We wait for a patch or a fix since the releaseday. We wrote tickets to rockstar and receive strange generated answers. We receive unqualified answers in the support chat. Switching the videosettings to 1080p mode isn´t the optimal option for a 4k Tv user.
Please fix the blur issues.
- button to turn off motion blur and depth of field would fix the blurred image
- native resolution of 1440p.
- sharpen slider of the 1080p mode
- fix supersampling blur for full hd tv users

We need your response
Please read the full petition
Thank you

Many users of the ps4 pro that bought red dead redemption 2, have huge problems with the blurred image quality of the game. The game is unplayable in motion, because of the image quality. We wait for a patch or a fix since the releaseday. We wrote tickets to rockstar and receive strange generated answers. We receive unqualified answers in the support chat. Switching the videosettings to 1080p mode isn´t the optimal option for a 4k TV user. Turn off HDR, how the support it subscribes is not a solution. Changing the complete Tv settings for only one game isn´t acceptable. The blur has nothing to do with our Tv´s. I´m using a hdmi premium cable and a Tv with nanocell technologie. We receive answers that this issues were causes from our Tv´s. No this is´nt the reason for the issues. This game is offered by Sony together with the Ps4 Pro in a bundle. It is advertised with "best gaming in 4k and full hdr support. This game is causing headaches and hurt the players eyes. We receive no real answers of the support. It exists a large thread with videos, images and a lot of comments. The community of rdr2.org do comparisons to other big open world titles, that shows the console can handle a higher image quality. I can understand that the quality of the XBox One X version must be the best, because of more memory and cpu power, but the ps4 pro version blur issues are unacceptable.
We can only play the game in the 1080p full hd resolution without hdr to fix some of the blur issues, which is no option for me.

Please fix the blur issues!
- button to turn off motion blur and depth of field would fix the blurred image
- native resolution of 1440p.
- sharpen slider of the 1080p mode
- fix supersampling blur for full hd tv users

We like all the wild west scenario of the game and want play it now.
Please give us better support.
Here is the link:
https://www.rdr2.org/forums/topic/1170-rdr2-graphics-blurry-ps4-pro/?page=43
We need your response
Thank you

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The Red Dead Redemption 2_PS4 Pro " fix unacceptable blur issues in 4k mode" petition to https://support.rockstargames.com was written by Marco Neff and is in the category Gaming at GoPetition.