We the undersigned, petition Parliament to outlaw the practice of mobile phone and internet suppliers binding customers to contracts who cannot receive the service they are paying for. If the provider cannot provide the service (ie network coverage) despite being advised by the customer of the problem, any contract should be considered breached by the Provider and thus null and void.

We further peition that all contracts between Providers and customers can only be considered valid if signed paper copies exist, signed by both parties, and not merely because an online credit card payment has been made.

The customer should also be made aware that their data may be shipped to a foreign call centre, which they can object to under the Data Protection Act.