- Target:
- Foreign minister of India, President of India and Chief Minister of Gujarat
- Region:
- United Kingdom
Dear Indian Brorhers & Sisters
We would like to draw your attention to the above petition signed by Indians living in the UK who are disappointed and dissatisfied by the poor services offered by the Indian embassies in the UK. Consulate General of India in Birmingham.
The above signers request your office to look into our concerns and kindly order an enquiry by either a retired Judge of the Supreme Court of India or a retired Indian Foreign Service Officer to investigate the matter including the functioning of the Indian embassies for the past 10 years and provide a detailed report with recommendations for a proper and efficient functioning of the Indian embassies in the UK.
1. Rude behaviour of staffs.
2. Non answering of Telephone Calls and e- mails.
The employees of the embassy are reluctant to answer telephone calls or e mails which are causing undue hardship to persons residing in far away places. They are compelled to travel to embassy situated in Birmingham.
3. Non updation of the Embassy web site & lack of proper information. The embassy is maintaining a web site, but never updates it
4. Increase fees in all services.
5. Poor basic services and arrangement.
E.g. People standing in long queue in stair case with children and elderly people. Toilets dirty and no air circulation in the sitting area.
Immediate Reliefs sought for: FIGHT FOR RIGHT
Considering the seriousness of the above issues, we humbly request your good offices immediate intervention in the matter and suitable directions may please be issued to the Embassy authorities to
1. Deploy experienced and trained staff in the front office. Staff may be instructed to attend telephone calls and replies to e mails.
2. Replace or transfer all staffs including security staff.
3. Installation of a photocopy machine for public use in emergency situations.
4. Introduction of appointment system for embassy related works. This will save time of both the public and employees of the embassy.
5. Proper up date of the web site of the embassy with facilities for tracking the applications.
6. Fees should be reduced.
7. Proper complaint procedure and keep complaint form
at reception.
You can further help this campaign by sponsoring it
The Complaint Against Consulate General Of India in Birmingham petition to Foreign minister of India, President of India and Chief Minister of Gujarat was written by Anil Gajera and is in the category Government at GoPetition.