The Brick Canada Warranty Scam Petition: Signature List Feed http://www.gopetition.com/signatures/the-brick-canada-warranty-scam.html Online petition signatures en-us Mon, 13 Apr 2026 04:44 UTC GoPetition RSS Feed Generator Copyright 2026 GoPetition Mrs. Anonymous [Signature #103] https://www.gopetition.com/signature/locate/21896766?utm_medium=rss Concern with how long it takes to get an appliance repair person to come to our home to look at Samsung washer that was broken.

]]> Mon, 20 Nov 2017 08:32:39 UTC 21896766 Mrs Jacqueline Roberts [Signature #102] https://www.gopetition.com/signature/locate/21732696?utm_medium=rss None

]]> Sun, 22 Oct 2017 04:16:44 UTC 21732696 Mr Anonymous [Signature #101] https://www.gopetition.com/signature/locate/21268500?utm_medium=rss I was told I can no longer receive my warranty rebate because it's only on electronics and not the items I paid for the warranty on...

]]> Sat, 15 Apr 2017 07:10:44 UTC 21268500 Anonymous [Signature #100] https://www.gopetition.com/signature/locate/20875783?utm_medium=rss they wont honor my warranty.

]]> Fri, 11 Nov 2016 02:56:43 UTC 20875783 Mrs. caroline desbiens [Signature #99] https://www.gopetition.com/signature/locate/20243393?utm_medium=rss Mon, 22 Aug 2016 03:09:04 UTC 20243393 Ms Kristy Conroy [Signature #98] https://www.gopetition.com/signature/locate/19169102?utm_medium=rss Disgusted by the way my parents have been treated by The Brick's customer service department. They bought a mattress and wanted it replaced after 4 weeks because it was really sagging. Been getting the run around for the last 9 months and nothing is rectified. They have taken advantage of my parents and treated them terribly. My mom has ended up in tears every time she has dealt with them. I'm disgusted and have stepped in to fight for them!

]]> Wed, 5 Aug 2015 01:59:21 UTC 19169102 Mr Benjamin Portelance [Signature #97] https://www.gopetition.com/signature/locate/19046616?utm_medium=rss $500 warranty on a TV. Can't use it now. What a waste.

]]> Mon, 13 Jul 2015 12:53:16 UTC 19046616 Mrs Adele Portelance [Signature #96] https://www.gopetition.com/signature/locate/19046610?utm_medium=rss I followed their rules and I want my money back. I have gotten nothing but the runaround and people who give excuses . I do not believe they will fullfill their end of the agreement.

]]> Mon, 13 Jul 2015 12:49:40 UTC 19046610 Mr Anees Khokhar [Signature #95] https://www.gopetition.com/signature/locate/19019170?utm_medium=rss I've also been tricked into the 100% Value-Back Full Circle Extended Warranty. I was told by the salesperson on several sales purchases at the Brick I would receive full credit towards the purchase of future items if unused.

For one product I actually used the warranty, and the person that came to inspect it had blammed it on customer neglect. Warranty was denied.

I plan to take the Brick to court to claim back all the purchases I have made under their warrant program.

]]> Thu, 2 Jul 2015 12:18:54 UTC 19019170 mark pollard [Signature #94] https://www.gopetition.com/signature/locate/19001867?utm_medium=rss Thu, 25 Jun 2015 01:55:58 UTC 19001867 Mrs. Nicole Goddu [Signature #93] https://www.gopetition.com/signature/locate/18992868?utm_medium=rss 1200 words wouldn't hold light on my dealings. I have been degraded, lied to and suffer injuries as a result of the lack of care this company has for its customers. I begged for a resolution. It is as tho they want you to give up. Three long years and I have nothing to show from it. I strongly suggest that no one ever uses the Brick to purchase their household items.

]]> Tue, 23 Jun 2015 07:08:16 UTC 18992868 Anonymous [Signature #92] https://www.gopetition.com/signature/locate/18806917?utm_medium=rss Full circle warranty plan not explained properly at time of purchase resulting in problems give years later attempting to use the credit.

]]> Sat, 25 Apr 2015 12:43:02 UTC 18806917 Mr Anonymous [Signature #91] https://www.gopetition.com/signature/locate/18496282?utm_medium=rss Tue, 3 Feb 2015 12:49:58 UTC 18496282 Mr Anonymous [Signature #90] https://www.gopetition.com/signature/locate/18407895?utm_medium=rss Post customer of the Brick, having issues with 5 year blanket warranty

]]> Wed, 14 Jan 2015 04:51:49 UTC 18407895 Doris Corneau [Signature #89] https://www.gopetition.com/signature/locate/18398008?utm_medium=rss Am getting the run around from customer service for 2 weeks now regarding my washer which was purchased a little over a year ago, with the extended 5 year warranty. Unable to even get a return phone call, let alone a technician to come and fix the machine.

]]> Wed, 14 Jan 2015 12:18:50 UTC 18398008 Mr Taras Proskurniak [Signature #88] https://www.gopetition.com/signature/locate/18152039?utm_medium=rss Purchased TV Nov. 23/2010 with extended warranty. If not used there was a store credit of $469.99.
Service tech. came to my home March 09/2011.
Slight adjustment on TV. Repair was minor.
I paid $469.99 for Ext. Warranty. No other claims.
Because of this claim the Brick said the entire warranty has been spent.
I thought the extended warranty started after the factory warranty expired (1 year after purchase date)

]]> Tue, 18 Nov 2014 12:47:44 UTC 18152039 Mr Sivakumar Padala [Signature #87] https://www.gopetition.com/signature/locate/18038934?utm_medium=rss Full Circle Warranty was sold with false promises of adjusting on any purchase, page in bold letter states that way and now brick won't let me by electronics and they say I can only buy one item (nowhere mentioned) with this redeemable money.

]]> Fri, 17 Oct 2014 07:23:22 UTC 18038934 Mr. Giovanni Anzaldi [Signature #86] https://www.gopetition.com/signature/locate/17735700?utm_medium=rss Purchased a Bedroom set for my child in 2011, also purchased 5 year warranty with set. Had a warranty service person come to inspect and assess Defective Dresser early 2014, service person deemed dresser as un-repairable, thus would need to get it replaced. The manufacturer discontinued the item, The Brick is telling me that they can only give me a credit or re-select. The Credit would not cover the purchase of a new Dresser and the re-selection entails purchasing a new dresser at cost difference of approx. $300-400. I was under the impression that the warranty would cover the fact that I need a functioning dresser, The Brick is forcing me to purchase a New Dresser with out of pocket funds. The Brick Warranty is a BIG SCAM! Now the onus falls on the consumer to scramble and have a proper and functioning piece a furniture with a useless service warranty purchased from The Brick.

]]> Mon, 11 Aug 2014 02:51:00 UTC 17735700 Jesse Kemp [Signature #85] https://www.gopetition.com/signature/locate/17706927?utm_medium=rss TransGlobal has not supported the contractual extended warranty. Terrible customer service based false promises, mishandling of requests and failure to disclose their specific terms to support a warranty (for example, warranty states a unit is replaced after 3 repairs...however, they continue to defer a replacement and mishandle repair requests).

]]> Thu, 7 Aug 2014 03:21:25 UTC 17706927 mr Anonymous [Signature #84] https://www.gopetition.com/signature/locate/17639428?utm_medium=rss I also have issue with Brick because my sofa are covered under 5 years blanket coverage but now their customer service is not giving me my right. I need help.

]]> Sun, 20 Jul 2014 01:39:54 UTC 17639428 Mr Muhammad Jangda [Signature #83] https://www.gopetition.com/signature/locate/17575843?utm_medium=rss Very bad costumer service called for warranty claim bought 5 years coverage technician visit at home said nothing to fix no one listen to costumer

]]> Sat, 5 Jul 2014 09:45:39 UTC 17575843 Mr Alex Appleton [Signature #82] https://www.gopetition.com/signature/locate/17563420?utm_medium=rss 60 days and counting without a working fridge. Replacement option is of much lesser value than what I currently have.

]]> Wed, 2 Jul 2014 10:18:21 UTC 17563420 Mr Kamal Satkunanathan [Signature #81] https://www.gopetition.com/signature/locate/17515017?utm_medium=rss The Brick should stop false guarantee on warranty. My ordeal at
http://1letter.adadaa.com/2011/05/14/dont-buy-the-bricks-warranty/

]]> Thu, 19 Jun 2014 09:18:41 UTC 17515017 Alex Laronde [Signature #80] https://www.gopetition.com/signature/locate/17470853?utm_medium=rss Bought a couch from the brick with the extended five year warranty I was told that if anything happened to my couch they would fix it if they couldn't fix it they would replace it there's a manufactures defect in my couch that's causing all the bottoms of the cushions to be ripped my couch was made in 2009 even though I bought it in 2013 now they tell me that the fabric that they're trying to replace it with that does not match it's totally different is the only fabric I can have that's my only option or I can take a $400 cash out and keep it as is I told him no I want it fixed properly or replace the whole couch with the new one they told me that is not my option watch when I bought the couch they told me was my option

]]> Wed, 11 Jun 2014 06:33:36 UTC 17470853 Mrs Hana Kim [Signature #79] https://www.gopetition.com/signature/locate/17409747?utm_medium=rss Brick is misleading customer to purchase their warranty but when you need them they make all the excuses to not follow up their deal.

]]> Sat, 31 May 2014 10:16:14 UTC 17409747 Mrs. Julliane Twa [Signature #78] https://www.gopetition.com/signature/locate/17250182?utm_medium=rss We purchased the Full Circle protection plan 5 years thinking it was a deal as we get our money back if we don't claim warranty repairs. The expiry date was hand written on the agreement jacket was Dec 31, 2013 (you have 90 days to redeem the money back from this date) - nowhere is it indicated on the agreement the period of the warranty nor the expiry date. We tried to redeem the credit this January and found that it can only be used for furniture and can not be for more than one item. So we selected what we wanted but when we went to the counter they told us that our program expired on Dec 31, 2012 not 2013! - they won't honor the redemption even though their own salesman made the mistake writing the date a year later. They told us we can purchase the item we chose at cost and give them another $250!
The duration of the warranty is not clearly stated on the agreement nor the invoice. We were suppose to know that PPV4W### stands for a four year warranty - which includes the manufacturer's warranty period of one year!
To top it off you can't talk to corporate customer service. All you have is the store manager or an email - god knows if they will ever respond!

]]> Mon, 5 May 2014 04:35:55 UTC 17250182 Mrs. Barbara Eschner [Signature #77] https://www.gopetition.com/signature/locate/17129299?utm_medium=rss We purchased a tv 4 years ago. It was a floor model and the Brick would m=not complete the sale unless we purchased a $240.00, 4 year, extended warranty. We were told that after the 4 years if we have not used the warranty, we would receive a store credit for the same value of $240.00. The salesman joke that we could put it towards a newer model of our tv.
For the past two years we have wanted a tv for our bedroom, know we had this credit coming due, we waited excitedly for the end date to arrive.
We pre-chose the tv we wanted and on the morning the credit was t come into effect we rushed to our local Brick, only to be told the credit was not good for a tv. In fact the store manager was very rude and dismissive. When we tried to engage him in discussion, h blew us off and told us to take up our complaint with th warranty company, a the warranty had nothing to do with the Brick.
The Brick more or less forced the warranty on us and now will not and behind it. I am appalled and disgusted by the managers attitude and behavior.
On our way out a salesman stopped me and apologetically told me this happens on a regular basis and he has never seen any resolutions.

]]> Tue, 1 Apr 2014 01:27:24 UTC 17129299 Mr Anonymous [Signature #76] https://www.gopetition.com/signature/locate/16536767?utm_medium=rss support!

]]> Mon, 6 Jan 2014 02:41:15 UTC 16536767 Ms Anonymous [Signature #75] https://www.gopetition.com/signature/locate/16536425?utm_medium=rss 100% value back Full Circle Extended Warranty is scam and no The Brick’s Value Back Guarantee is your money-back promise.

]]> Mon, 6 Jan 2014 01:54:48 UTC 16536425 MR Christopher Wiktorek [Signature #74] https://www.gopetition.com/signature/locate/16536043?utm_medium=rss Failed to return any emails pertaining purchase order.
Failed to confirm my purchase order.
Phone Support constantly unknowing of information pertaining my purchase order.

]]> Mon, 6 Jan 2014 12:58:30 UTC 16536043 Mr Rob Davis [Signature #73] https://www.gopetition.com/signature/locate/16340193?utm_medium=rss I am another victim of the scam that is the Brick warrenty

]]> Sun, 1 Dec 2013 06:54:02 UTC 16340193 Ms Anonymous [Signature #72] https://www.gopetition.com/signature/locate/16028622?utm_medium=rss Got screwed by the Brick, purchased full circle warranty, no where does it state each piece of appliance is a seperate warranty and you the buyer must use the warranty (post 5 years) to purchase 1 item. We bought all warranties on same day, they should be combined for a 1 lump sum. I hate the BRICK!!!!

]]> Mon, 21 Oct 2013 03:54:47 UTC 16028622 Mr Barry Anderson [Signature #71] https://www.gopetition.com/signature/locate/15954797?utm_medium=rss Yes I would like to join class action against the Brick for misleading charges.

]]> Sat, 5 Oct 2013 05:00:53 UTC 15954797 Mr Scott Berry [Signature #70] https://www.gopetition.com/signature/locate/15931394?utm_medium=rss Couches fell apart and cover started to peel. No support from the brick in anyway. The warranty was a waste of money

]]> Sat, 28 Sep 2013 07:40:30 UTC 15931394 Peter St Julien [Signature #69] https://www.gopetition.com/signature/locate/15890171?utm_medium=rss The Brick full circle warranty is a scam! In my case they are claiming I had warranty repair on a tv. Never had any issue with the tv and definitely no repairs. Now they will investigate... how can a repair order just appear. I think there is a big scam going on here.

]]> Fri, 20 Sep 2013 07:38:15 UTC 15890171 Mr. Dirk Formaniuk [Signature #68] https://www.gopetition.com/signature/locate/15821257?utm_medium=rss Fri, 13 Sep 2013 04:08:45 UTC 15821257 Ms Anonymous [Signature #67] https://www.gopetition.com/signature/locate/15510006?utm_medium=rss Salesman lied to me about the warranty and what it covers. After months of arguing I am still not happy and will never be back or recommend the Brick to anyone. I have a discoloured couch and I am extremely disappointed. The Brick does not care about their customer's just about the almighty dollar and everyone who has shopped at the Brick knows exactly what I mean!

]]> Fri, 12 Jul 2013 04:39:24 UTC 15510006 Mr Anonymous [Signature #66] https://www.gopetition.com/signature/locate/15286476?utm_medium=rss Currently fighting with the Brick. Extended warranty purchased. Over two months and counting. They did not even want to discuss our sofa issue and kept trying to blow us off. I feel a class action is needed.

]]> Wed, 22 May 2013 12:40:23 UTC 15286476 Mr. HESHAM SOBHSALEM [Signature #65] https://www.gopetition.com/signature/locate/15258269?utm_medium=rss Thu, 16 May 2013 04:56:43 UTC 15258269 mrs Anonymous [Signature #64] https://www.gopetition.com/signature/locate/15067094?utm_medium=rss Warranty scam

]]> Mon, 15 Apr 2013 10:41:15 UTC 15067094 Shari Pinner [Signature #63] https://www.gopetition.com/signature/locate/15008370?utm_medium=rss Mattress we purchased not the same as what we tried in store. We sat on it but never used it They offered to replace but if same we would be stuck with it. Would not accept mattress cover back, charged delivery to pick up, would only give credit not return and manager needs people skills, was very unprofessional, insincere and smug to deal with. We told her we never used mattress & she said how do I know that, taking back a mattress would be same as a store accepting back used underwear.Told her we would write to head office about her attitude & she said go ahead they will just send all complaints back to the manager so it will just come back to me anyways..We would never deal with this company again. Hopefully now that Leons has taken them over they will put in some of their own managers who will consider the customer concerns.

]]> Wed, 3 Apr 2013 08:18:57 UTC 15008370 Anonymous [Signature #62] https://www.gopetition.com/signature/locate/14982546?utm_medium=rss Sold us a leather couch for $2400, bought the 5yr warranty for $240. Submitted a claim after 2 years, they patched the problem areas. Submitted another claim the following year when they told us the couch was actually bonded leather and vinyl and that was not covered under the warranty so they cannot do anything for us. We have an email from them when they fixed the first time that we could submit as many claims as needed in the 5 years and they would fix it. Now they won't do anything and you cannot get past the customer service to speak to a manager, we've been trying for weeks to no avail.

]]> Wed, 27 Mar 2013 09:04:35 UTC 14982546 ms Anonymous [Signature #61] https://www.gopetition.com/signature/locate/14772445?utm_medium=rss Wed, 27 Feb 2013 12:23:55 UTC 14772445 mr shiraz mohammad [Signature #60] https://www.gopetition.com/signature/locate/14764373?utm_medium=rss The way that brick deals with warranty is pathetic and deceitful.

]]> Tue, 26 Feb 2013 02:45:48 UTC 14764373 mr Anonymous [Signature #59] https://www.gopetition.com/signature/locate/14757531?utm_medium=rss I also have had horrible experience with the Brick customer service regarding my warranty. Based on the reviews that I've read online, I'm pretty certain that this has been an ongoing scam.

]]> Mon, 25 Feb 2013 02:57:15 UTC 14757531 Mr Thomas McCrea [Signature #58] https://www.gopetition.com/signature/locate/14640513?utm_medium=rss bonded leather suede sofa & love seat purchased Sept '11, full 5yr Blanket Coverage
bonded material failed, Sept '12, sofa replaced
bonded material failed, Jan '13, warranty denied, case closed.

currently emailing/calling Brick to remedy this situation... expectations are low.

]]> Tue, 5 Feb 2013 10:45:39 UTC 14640513 Mark Davidson [Signature #57] https://www.gopetition.com/signature/locate/14524172?utm_medium=rss Fri, 25 Jan 2013 11:45:25 UTC 14524172 Mrs Nasrin Sarmadi [Signature #56] https://www.gopetition.com/signature/locate/14513999?utm_medium=rss In Nov 2012 We asked for a repair of our Sofa and in late Nov 2012 a Technician came and reported for repair. From that time many times we asked costumer service for further action but always we were told that booked for a technician but nothing did happen. Today I spoke with a person whose first name is Gordon but he denied to give me his The Brick ID or Family Name that he claimed he is not allowed to give his ID or full name! to costumers.
By the way I decided to email you to see the right action for repair of the bought items. If you consider the file you see the extra warranty that we have bought but there is no care from The Brick Costumer Service.
The latest File # for the repair request is: 32614 as I could get it from the Warranty Department after two month and five times of same request.

]]> Wed, 23 Jan 2013 06:28:02 UTC 14513999 mr jon bisby [Signature #55] https://www.gopetition.com/signature/locate/14429855?utm_medium=rss stop the scams

]]> Tue, 15 Jan 2013 02:39:37 UTC 14429855 mr paul gladu [Signature #54] https://www.gopetition.com/signature/locate/14369008?utm_medium=rss I BRICK IS STILING ARE MONEY WITH LIES

]]> Tue, 8 Jan 2013 04:35:08 UTC 14369008 Mr Sean Barnett [Signature #53] https://www.gopetition.com/signature/locate/14367950?utm_medium=rss I will never buy anything again from the Brick. They are crooks plain and simple.There products are built like shit and there warrenty are a scam as they dont stand behind them. DO NOT BUY ANYTHING FROM THE BRICK.

]]> Tue, 8 Jan 2013 01:04:51 UTC 14367950 Mrs. Theresa Forster [Signature #52] https://www.gopetition.com/signature/locate/14273119?utm_medium=rss Brick did not honor bonded leather warranty on furniture. Salesman clearly told us it would work.

]]> Sat, 22 Dec 2012 10:10:18 UTC 14273119 ms. karen bell [Signature #51] https://www.gopetition.com/signature/locate/14230770?utm_medium=rss the 5 year warranty was a scam. had angus couch replaced/repaired 5 times in a 15 month timeframe. also bought 2 loveseats to match. they dont consider a set 2 loveseats and couch a set even though manufacturer is same. angus. they will take 40% for 15 month of use. warranty said s/b
20% 13-24 month of ownership. SCAM

]]> Wed, 12 Dec 2012 11:53:20 UTC 14230770 Mr Anonymous [Signature #50] https://www.gopetition.com/signature/locate/14078642?utm_medium=rss Bought the 5 years warranty which covers stains. Call in to claim warranty and find out that I had to hire a professional to clean them first, which I did then the brick sent someone over to take some pictures of the chairs, then they said the chairs were misuse. Yes, that's right, stains on chairs means misuse....no warranty, period!!! so whatever the claim is, it's misuse.....I'll never buy anything from the brick again!!!!

]]> Tue, 13 Nov 2012 04:56:56 UTC 14078642 Gary Wong [Signature #49] https://www.gopetition.com/signature/locate/14026684?utm_medium=rss I bought the 5 year extended warranty on all 5 appliances in 2007. I was told at the time that if I do not use the warranties during the 5 years, I will get a refund for the amount that I paid for the warranties. Now that 5 years is up, the brick and its warranty company (Transglobal) are both saying that this refund/credit plan was not in place at the time and that I am not entitled to a refund/credit.

]]> Wed, 31 Oct 2012 07:51:12 UTC 14026684 Ms sarah shay [Signature #48] https://www.gopetition.com/signature/locate/14024122?utm_medium=rss bubble in my leather furniture not repaired as technician claims it is from body oils which was not part of the "will not cover defects" 4 years ago but is now. Anyways there was not any scientific tests done to prove what caused the damage but either way it is still not being covered.

]]> Wed, 31 Oct 2012 10:22:55 UTC 14024122 Anonymous [Signature #47] https://www.gopetition.com/signature/locate/13999499?utm_medium=rss I bought a number of new furniture from the brick since moving into my new apartment 2 years ago, all with 5 year warranty coverage. When they sold me the warranty they explained that anything would be covered, from water damage, cigarette damage, rips in leather, scratches on wood, etc. The main page on their site also confirms these claims. I found out the hard way that this is in fact untrue, and that it seems to me like the brick is selling warranties to its customers under false pretenses.

]]> Thu, 25 Oct 2012 05:50:54 UTC 13999499 Anonymous [Signature #46] https://www.gopetition.com/signature/locate/13991191?utm_medium=rss They failed to meet the agreement of the "blanket coverage" warranty on a sofa, refusing to send someone to clean the fabric. This was the only value the warranty offered, yet they refuse to honor it.

]]> Wed, 24 Oct 2012 08:37:26 UTC 13991191 Lindsey Bye [Signature #45] https://www.gopetition.com/signature/locate/13991151?utm_medium=rss We are having the same issue with their 5 year blanket coverage. I called as my 5 year warranty is coming up to have the sofa cleaned (as there are stains- that are covered in the blanket warranty they sold me). The rep at the warranty office says that I am responsible to pay for a professional cleaner to come out and clean it first and only in the event that this professional cleaner that I am paying for cannot clean the sofa than she will send out someone to inspect it before arranging to have someone clean it.

I cannot find the details of this non-sense process anywhere. The warranty on the site clearly says they will cover these stains. I cannot understand the logic of paying for a warranty on stains if in the end I am still responsible to pay to have it cleaned by someone else.

I would like to know if anyone has had any luck speaking to someone at the Brick who is reasonable or has had any movement with their warranty requests.

I find it absurd that a large company like the Brick has been able to get away with something that feels like such an illegal retail practice.

]]> Wed, 24 Oct 2012 08:27:37 UTC 13991151 Mr. Anonymous [Signature #44] https://www.gopetition.com/signature/locate/13959383?utm_medium=rss Disallowed claim for repair or replacement when "leather" seperating from backing.

]]> Thu, 18 Oct 2012 01:31:58 UTC 13959383 Mrs Kristina Bogateva [Signature #43] https://www.gopetition.com/signature/locate/13727347?utm_medium=rss Huge, huge lie. Finally nothing is covered by their full extended warranty.

]]> Mon, 10 Sep 2012 10:29:15 UTC 13727347 Mr Dale Bray [Signature #42] https://www.gopetition.com/signature/locate/13586042?utm_medium=rss The Brick failed to honor the warranty I purchased on a leather sofa. I even reviewed the detailed service agreement to ensure my claim was valid (and it was), but they would not honor the claim.

]]> Wed, 22 Aug 2012 02:38:40 UTC 13586042 Mary Hogan [Signature #41] https://www.gopetition.com/signature/locate/13557692?utm_medium=rss I have seen what my friend has been through with your company and I will NEVER buy or recommend your services to anyone!!

]]> Fri, 17 Aug 2012 09:01:42 UTC 13557692 ms tina hansen [Signature #40] https://www.gopetition.com/signature/locate/13556843?utm_medium=rss I have been fighting with them over my warranty with them for the past 2 years. Everytime we buy a piece of furniture it starts to fall apart, and they discontinue it. So our only option is to re-select which ends up costing us more and we have to buy another warranty.If you call them they will not get back to you, so glad this petition is in effect, just hope that something will be done against them. They should reap what they sew!!

]]> Fri, 17 Aug 2012 05:52:53 UTC 13556843 miss Becky Jennings [Signature #39] https://www.gopetition.com/signature/locate/13537421?utm_medium=rss they have been doing this for many years...my mom bought a cch from there and they ripped it on the way in...and wouldnt fix it....

]]> Tue, 14 Aug 2012 01:22:13 UTC 13537421 miss Kelly Lightheart [Signature #38] https://www.gopetition.com/signature/locate/13537214?utm_medium=rss I was told by a customer service representative that my 5 year blanket warranty would cover any damage to the couch including but not limited to human and pet saliva, blood and/or bodily fluid stains, rips, tears and even if I was to sit on the couch with a screwdriver in my back pocket and it punctured it, it would be covered under the warranty. Now the brick is not honouring their warranty and I am left with a damaged couch.

]]> Tue, 14 Aug 2012 12:43:13 UTC 13537214 Ms Melanie Lunan [Signature #37] https://www.gopetition.com/signature/locate/13433008?utm_medium=rss Our leather couch is garbage after only 3 years. All the leather has worn off. We were told it is normal "wear and tear" such a joke. I will not settle until someone replaces my couch.

]]> Sat, 28 Jul 2012 05:53:13 UTC 13433008 Mr Piers-Anthony Brabant [Signature #36] https://www.gopetition.com/signature/locate/12628644?utm_medium=rss We bought a living room set and the seams on our sofas started to rip within one year. apparently the material on the seams is not covered under the "warranty", only the material on the sofa itself (of which I'm not sure of anymore) is covered.

It is disgraceful to think a "legitimate" would do this to their customers but The Brick is a crooked company looking to take advantage of people.

]]> Wed, 25 Apr 2012 08:41:28 UTC 12628644 Mr Michael Ronalds [Signature #35] https://www.gopetition.com/signature/locate/12556121?utm_medium=rss Saying that structural damage to a 2000 dollar couch was caused by a surface scratch from a pet on the other end of the couch is a fraudulent abuse of the warranty terms.

]]> Sat, 14 Apr 2012 10:29:30 UTC 12556121 mr Anonymous [Signature #34] https://www.gopetition.com/signature/locate/12534372?utm_medium=rss They are trying to blame me for their faulty couch and are going to void my warranty

]]> Tue, 10 Apr 2012 01:15:49 UTC 12534372 STEVEN AND MARCIA SOUSA [Signature #33] https://www.gopetition.com/signature/locate/12400448?utm_medium=rss If I had known before purchasing my furniture from the brick that they were hard to deal with, careless of their customers and disrespectful I would never have purchased anything from them (Dundas st Mississauga, Ontario Location).

]]> Mon, 19 Mar 2012 07:21:44 UTC 12400448 Mr Jay Kirby [Signature #32] https://www.gopetition.com/signature/locate/12296259?utm_medium=rss I'm in the process of getting screwed right now as well. They deemed my couches un-fixable and to come in for a replacement or re-selection. Well, since my couches were purchased on sale, and the company name on the couches have changed, they will only give me a store credit for what was paid originally instead of giving me the same units again. They also say I have to pay for a new warranty, plus a $100 Delivery fee. If I want to get the same set again, I have to pay the difference....joke!

]]> Thu, 1 Mar 2012 11:16:28 UTC 12296259 Carlitos Fajardo [Signature #31] https://www.gopetition.com/signature/locate/12148397?utm_medium=rss Same problem with the honor of this establishment. They must suffer the consequences of their actions.

]]> Sun, 5 Feb 2012 11:14:46 UTC 12148397 Mr Matt Walls [Signature #30] https://www.gopetition.com/signature/locate/12104658?utm_medium=rss The Brick lied, deceived, and cheated us> When we caught them the lied about lying to us.

]]> Sat, 28 Jan 2012 03:51:32 UTC 12104658 paula moore [Signature #29] https://www.gopetition.com/signature/locate/11952177?utm_medium=rss 3 couches started to fall apart after 1 week
brink would not do anything blamed me. warrenty no good.

]]> Sat, 7 Jan 2012 05:33:59 UTC 11952177 mrs c macdoanld [Signature #28] https://www.gopetition.com/signature/locate/11655997?utm_medium=rss furniture finish didn't last.

]]> Thu, 17 Nov 2011 04:25:37 UTC 11655997 Neil Dean [Signature #27] https://www.gopetition.com/signature/locate/11398912?utm_medium=rss Liars

]]> Tue, 25 Oct 2011 12:48:04 UTC 11398912 mr bryan stiefel [Signature #26] https://www.gopetition.com/signature/locate/11151023?utm_medium=rss the brick is nothing but a complete scam

]]> Mon, 12 Sep 2011 04:27:41 UTC 11151023 Mr. Nick Skog [Signature #25] https://www.gopetition.com/signature/locate/11119268?utm_medium=rss Brick Warranty is a scam.

]]> Mon, 5 Sep 2011 02:52:42 UTC 11119268 Ms Nancy roguejan [Signature #24] https://www.gopetition.com/signature/locate/10653282?utm_medium=rss The Brick warranty sucks lets go to the small court with the petition initiator and join hands against them rather than crying on net. pLease join hands and share cost of the lawsuit and we can contact the lawyer.

]]> Fri, 10 Jun 2011 10:57:47 UTC 10653282 Mrs Denise Reed [Signature #23] https://www.gopetition.com/signature/locate/10647833?utm_medium=rss We have 2 what we were told were leather arm cairs that are vinal garbage, they have replaced the 2 chairs but they are cracking again but they say the warranty does not cover this. we bough a full blanket coverage warranty.

]]> Thu, 9 Jun 2011 10:25:22 UTC 10647833 Manjeet Sembhi [Signature #22] https://www.gopetition.com/signature/locate/10574909?utm_medium=rss The warranty company does anything it can to put off repairs or replacing a faulty unit until the warranty expires ....than its to late for the customer to do anything.

]]> Sun, 29 May 2011 09:50:25 UTC 10574909 mr Jorma Huotari [Signature #21] https://www.gopetition.com/signature/locate/10451980?utm_medium=rss The Brick full 5 year blanket coverage is bogus. Our 2 year old leather sofa has the leather cracking and peeling off on one cusion. When contacted the warranty we were told that the dog ate it and the warranty was void. we provided pictures that clearly showed the damage was from poor quality materials, not from any animal, however The Brick refuses to honor the warranty. It appears they are scam artists. I would boycott them

]]> Fri, 13 May 2011 02:03:17 UTC 10451980 Mrs Jolene Mercer [Signature #20] https://www.gopetition.com/signature/locate/10431104?utm_medium=rss I too have recieved the same rude service and a waranty that will not be fulfilled. I have been told that due to nail polish on my loveseat which is clearly stated as covered under the warranty that I have neglected and misused my furniture so they will not repair the cracking vinyl. I asked what one had to do with the other and he said I neglected my furniture. No other explanation. I was also lead to believe that vinyl cracking would be covered and I had specifically asked that question.

]]> Tue, 10 May 2011 02:17:10 UTC 10431104 Ms Laura Farthing [Signature #19] https://www.gopetition.com/signature/locate/10345416?utm_medium=rss I have a year old couch with a rip that is being ignored by the store. THIS IS RIDICULOUS! It is now my mission to make sure NO ONE buys anything from the Brick!

]]> Fri, 29 Apr 2011 11:32:44 UTC 10345416 Mr Ivan Swanson [Signature #18] https://www.gopetition.com/signature/locate/10296638?utm_medium=rss The Bricks failure to repair nails coming out of a recliner chair

]]> Fri, 22 Apr 2011 10:05:29 UTC 10296638 Mr Jason Linklater [Signature #17] https://www.gopetition.com/signature/locate/10222831?utm_medium=rss The warranty is not honored by The Brick>

]]> Tue, 12 Apr 2011 10:43:59 UTC 10222831 Mr Shaun Budhai [Signature #16] https://www.gopetition.com/signature/locate/10051371?utm_medium=rss The brick store, Heartland location Mississauga refuses to cover a rip my line of stiching in my leather sofa aswell as cracking in the leather which was suppose to be covered user the extended warranty. I have email pictures as the onsite tech told me directly that these repairs would not be covered because of mis-use. The pic have been received by the store but yet have not receive a return call. If I don't here from the store I wil filing a law suite.

]]> Tue, 22 Mar 2011 10:34:19 UTC 10051371 Ms Giani Chris [Signature #15] https://www.gopetition.com/signature/locate/9914077?utm_medium=rss They really sucks never paid attention to my complaints

]]> Wed, 9 Mar 2011 03:16:17 UTC 9914077 MR Anonymous [Signature #14] https://www.gopetition.com/signature/locate/9834663?utm_medium=rss My complain against the brick for not commiting to their extended warranty that they sold to us

]]> Fri, 4 Mar 2011 10:05:48 UTC 9834663 Ms Charissa Collins [Signature #13] https://www.gopetition.com/signature/locate/9719821?utm_medium=rss Bought a couch it came to my house ripped and damaged and I bought the warranty and they are not doing any thing about it. Feb 2011

]]> Sun, 20 Feb 2011 08:50:20 UTC 9719821 Ms Sarah Sharp [Signature #12] https://www.gopetition.com/signature/locate/9694928?utm_medium=rss I was told the extended warranty covered everything. Absolutely everything including spilled nail polish (which we would never even have anything like that near our couches) we bought the extended warranty. When my second set of couches started sagging with springs popping out after 4 months it then took me 5 attempts (6 months) to get in to see the operations manager, she told me she found it hard to believe I had been in there that many times if she had never seen me!!!!

]]> Thu, 17 Feb 2011 02:01:04 UTC 9694928 Mrs Theresa Flores [Signature #11] https://www.gopetition.com/signature/locate/9612365?utm_medium=rss Purchased leather sofa and chair (Mississauga) Dec/07+5yr warranty. Mid Nov/10 we called the Brick to complain-the foam is sagging making it uncomfortable to sit. Their repair people came over and confirmed exteme sagging amd warranty would cover. No call after a couple of mths so I called - took a couple of calls. They say not covered - considered normal wear and tear. Totally wrong!!! I am not letting this one go...

]]> Fri, 11 Feb 2011 11:03:16 UTC 9612365 mr ali sher [Signature #10] https://www.gopetition.com/signature/locate/9601785?utm_medium=rss will support all in court agnst brick

]]> Thu, 10 Feb 2011 01:15:48 UTC 9601785 Ms, Paula Witter [Signature #9] https://www.gopetition.com/signature/locate/9533039?utm_medium=rss I've spent close to 10 thousand dollars in the brick. Everything was purchased with extended warrant. Now I've called them, they've sent out a tech and now is telling me there isn't anything they can do. They've deemed it deliberate damage. If u sit on a chair and it collapeses breaking another part of it. How is it the consumers fault. And with everychair and the table, the issue stems from the legs. My frustration level is so high right. All the furniture is less than a year old.

]]> Sun, 6 Feb 2011 08:05:12 UTC 9533039 J Kucharsky [Signature #8] https://www.gopetition.com/signature/locate/9516644?utm_medium=rss Don't sell something you won't honour!

]]> Fri, 4 Feb 2011 06:05:01 UTC 9516644 Dr Uri Rovman [Signature #7] https://www.gopetition.com/signature/locate/9469295?utm_medium=rss The brick screwed me again and again and again. My first purchase got messed up and they didnt admit to it, i even had the sells rep yell at me and hang up on me. After a year that my $2000 couch just broke to peices from normal use they gave me hard time replacing it, and after lots of headeaches when they finally did they send me to the tax man to get the portion of the tax from my refund from there which im still waiting to get back ( $200+ )

]]> Tue, 1 Feb 2011 01:29:21 UTC 9469295 ms rahvin kapoor [Signature #6] https://www.gopetition.com/signature/locate/9424392?utm_medium=rss sue them I am in

]]> Fri, 28 Jan 2011 10:56:19 UTC 9424392 Anonymous [Signature #5] https://www.gopetition.com/signature/locate/9417826?utm_medium=rss VERY poor customer service and a manager that hung up on me!
Vaughan Ontario - TERRIBLE STORE!

]]> Thu, 27 Jan 2011 03:33:45 UTC 9417826 Mr Anonymous [Signature #4] https://www.gopetition.com/signature/locate/9366251?utm_medium=rss Fri, 21 Jan 2011 05:30:09 UTC 9366251