Improve Xplornet Satellite Internet Services Petition: Signature List Feed http://www.gopetition.com/signatures/improve-xplornet-satellite-internet-services.html Online petition signatures en-us Wed, 10 Jun 2026 12:18 UTC GoPetition RSS Feed Generator Copyright 2026 GoPetition Ms Debbie Schwartz [Signature #77] https://www.gopetition.com/signature/locate/5841833?utm_medium=rss On the phone constantly. Snotty techs. Has not worked right in 2 years have had it. Have to unplug and renew ip almost every day. Trying to make a living with this pc. Now told I may need expensive repairs!!??

]]> Tue, 7 Jul 2009 10:51:09 UTC 5841833 Mr Robert Egan [Signature #76] https://www.gopetition.com/signature/locate/5805910?utm_medium=rss I hardly use the internet anymore because it is so ridiculously slow, the shut me down to 10% of my original speed after 410KB of bandwidth usage for 1 hour. Nothing but a rip off, they should be put out of business for defrauding the consumers!!

]]> Wed, 1 Jul 2009 08:38:47 UTC 5805910 ms Karen Wright [Signature #75] https://www.gopetition.com/signature/locate/5773318?utm_medium=rss When I signed up for xplonet, they promissed me that I could get a phone hook up trought the computor is would avaiable the end of Sept. 2008. Then it just kept going to the next month the next month and so one. I still have no phone?? It has been one year since I was promised a phone. What is up with that???

]]> Thu, 25 Jun 2009 01:35:53 UTC 5773318 ms Pauli Imbesi [Signature #74] https://www.gopetition.com/signature/locate/5765330?utm_medium=rss The most extreme false advertising

]]> Tue, 23 Jun 2009 03:35:16 UTC 5765330 Ms. Alexandra Belanger [Signature #73] https://www.gopetition.com/signature/locate/5736264?utm_medium=rss I have been an xplornet customer for 3 years. Service has definitely decayed over the last year and I have had to upgrade to their highest package and receive less service than I did with my two years with the lowest package. Speeds and the FAP is so terrible now, I will soon resort back to dial-up and will have to travel to the city for regular internet needs.

]]> Thu, 18 Jun 2009 08:00:41 UTC 5736264 Mr Sean Everden [Signature #72] https://www.gopetition.com/signature/locate/5702418?utm_medium=rss I terminated my agreement with Xplornet last week (June 10th). Their service is nothing near what they promise. I get NO answers when I have problems. Great at taking my money - but a horrible service provider!!

]]> Mon, 15 Jun 2009 07:27:46 UTC 5702418 Mr Pascal Gallerneault [Signature #71] https://www.gopetition.com/signature/locate/5675509?utm_medium=rss Sun, 14 Jun 2009 08:57:19 UTC 5675509 Mr Anonymous [Signature #70] https://www.gopetition.com/signature/locate/5635020?utm_medium=rss Mon, 8 Jun 2009 05:22:36 UTC 5635020 Mr Chris Borysiak [Signature #69] https://www.gopetition.com/signature/locate/5602064?utm_medium=rss Tue, 2 Jun 2009 04:48:54 UTC 5602064 Mr. Anonymous [Signature #68] https://www.gopetition.com/signature/locate/5600040?utm_medium=rss I'm paying for this service for my parents. Locked into a contract for service which I am very unhappy with. My parents are constantly frustrated by extremely slow service, or worse yet, often no service at all. Xplornet is taking money for absolutely substandard services, and they don't care. $500 for equipment and installation, and a 3 year contract. What a rip off.

]]> Tue, 2 Jun 2009 09:50:55 UTC 5600040 mr derek warmington [Signature #67] https://www.gopetition.com/signature/locate/5570160?utm_medium=rss service download speed is brutal

]]> Thu, 28 May 2009 02:57:03 UTC 5570160 Mr Jeremy Taylor [Signature #66] https://www.gopetition.com/signature/locate/5559510?utm_medium=rss I am sick of the limits they put on my internet, after I took over a contract from someone else, they told my my limits were 25 megs per hour max, when those limits where used in the hour, they cut my speed down to just above dial up. It's a rip off. There is nothing I can do about this. They are the only "high speed" provider in my area. Something needs to be done for everyone regarding this horrible service.

]]> Wed, 27 May 2009 11:23:42 UTC 5559510 Scott Auchinleck [Signature #65] https://www.gopetition.com/signature/locate/5556832?utm_medium=rss Wed, 27 May 2009 04:18:07 UTC 5556832 Mr. Michael Kulyk [Signature #64] https://www.gopetition.com/signature/locate/5530539?utm_medium=rss The only way I see to fix the Xplornet satellite problems is to sell my house and move. I have never seen a more egregious abuse of corporate power since the Enron scandal. I don't see any help coming from our current conservative (only pro business not pro people) gov't

]]> Sat, 23 May 2009 11:07:06 UTC 5530539 Mr Guy Roussel [Signature #63] https://www.gopetition.com/signature/locate/5495525?utm_medium=rss I'm agree with this petition and I hope one day all the costumers that were told lies from this providers get re-embuirsed. I might be dreaming but I just wish they will be honnest with costumers for once.

]]> Sat, 16 May 2009 10:20:34 UTC 5495525 Mr Arnold Romppai [Signature #62] https://www.gopetition.com/signature/locate/5492725?utm_medium=rss have been with them since summer 08, never had any good service at all, was told many times they would credit me for months but they never did
when i signed with them they had a 30 day guaranty, meaning you could cancel with out paying there cancellation fee as well get your monody back on the equipment, my 30 days were all most up, i tried to cancel, they told me they would extend for another 30 days till they fixed the problem, it never got fixed, an i tried to cancel again but was told i had

]]> Sat, 16 May 2009 07:02:43 UTC 5492725 Mr Phil Abernethy [Signature #61] https://www.gopetition.com/signature/locate/5477290?utm_medium=rss Client for almost 3 years. As the petition author states, the only time we get satisfactory service is for a short period after complaining bitterly. We feel quite ripped off considering the initial investment and exorbitant monthly fee but as we all know there is little alternative in rural Canada. Canadian telecoms have a very bad habit of ripping off clients (compared to the rest of the world) so I supposed we should not be surprised.

]]> Wed, 13 May 2009 08:15:41 UTC 5477290 Jane Cole-Hamilton [Signature #60] https://www.gopetition.com/signature/locate/5445492?utm_medium=rss Tria failure. Overcharged on account. Xplornet gives differing and inaccurate help. Very slow. Put down to lower speed without warning. Would not recommend.

]]> Fri, 8 May 2009 10:21:20 UTC 5445492 henry peters [Signature #59] https://www.gopetition.com/signature/locate/5426614?utm_medium=rss Tue, 5 May 2009 02:10:58 UTC 5426614 Mr Jonathan Williams [Signature #58] https://www.gopetition.com/signature/locate/5410568?utm_medium=rss Sat, 2 May 2009 12:28:09 UTC 5410568 Les Berry [Signature #57] https://www.gopetition.com/signature/locate/5385990?utm_medium=rss Wed, 29 Apr 2009 12:11:07 UTC 5385990 mr Jeff Russell [Signature #56] https://www.gopetition.com/signature/locate/5362028?utm_medium=rss Mon, 27 Apr 2009 08:04:47 UTC 5362028 brian rose [Signature #55] https://www.gopetition.com/signature/locate/5348813?utm_medium=rss Sun, 26 Apr 2009 09:31:52 UTC 5348813 Darryl Goodchild [Signature #54] https://www.gopetition.com/signature/locate/5337725?utm_medium=rss Speeds not as advertised

]]> Fri, 24 Apr 2009 08:12:24 UTC 5337725 Stephan Robinson [Signature #53] https://www.gopetition.com/signature/locate/5292651?utm_medium=rss I agree with this petition as I'm not getting what I pay for from xplorenet. I've phoned them countless times and no problems were resolved.

The only thing any tech support would say is upgrade your package and should help. Really now don't upgrade as it's a waste of money If they really don't do anything.

]]> Sat, 18 Apr 2009 06:30:01 UTC 5292651 Mr Jason Bowen [Signature #52] https://www.gopetition.com/signature/locate/5269562?utm_medium=rss Xplornet clearly violates the Consumer Protection Act, 2002 by Misleading and deceptive representation. They promote speeds that are 3x faster than they actually are by offering a short burst up to the rated speed and then on their own accord reduce the speed to 1/3 of the rated speed. The burst speed only allows them to promote a service that is higher than it actually is to allow them to charge a higher rate and thus misleads and misrepresents their service.

]]> Mon, 13 Apr 2009 08:24:15 UTC 5269562 Mr. Sean Bredin [Signature #51] https://www.gopetition.com/signature/locate/5232790?utm_medium=rss I have been using this service for almost four years. Silowireless is coming to town so I can hardly wait to get off of this pathetic service. I paid almost a 1000.00 to set the service up and 90.00 per month for a 1MB service which I never get....right now I am getting 120kps which is pathetic....I have filed several complaints with BBB and one with a legal firm who is suing these guys.

]]> Sat, 4 Apr 2009 07:35:19 UTC 5232790 Ms Vanessa Delurey [Signature #50] https://www.gopetition.com/signature/locate/5195943?utm_medium=rss I seriously hope this gets some progress, I am not really happy with the services we are given. We had no choice but to switch to satellite because our area was no longer serviceable by the wireless radio signals. How we are all the sudden unserviceable is sort of suspicious to me and I can't see how they can charge more for a service that is nowhere near as good as the cheaper services.

]]> Sat, 28 Mar 2009 01:09:28 UTC 5195943 Mr Jeremy Taylor [Signature #49] https://www.gopetition.com/signature/locate/5193007?utm_medium=rss Fri, 27 Mar 2009 07:35:50 UTC 5193007 Mr. Jeff Smith [Signature #48] https://www.gopetition.com/signature/locate/5157185?utm_medium=rss Sat, 21 Mar 2009 05:57:48 UTC 5157185 Mr Darren Robillard [Signature #47] https://www.gopetition.com/signature/locate/5149837?utm_medium=rss I have called and made the same complaint, speed tests delivered have been half of what I actually pay for and there is always an excuse from Tech support as to why. I have had the dish seviced twice and no change.

]]> Thu, 19 Mar 2009 02:25:34 UTC 5149837 Mr Anonymous [Signature #46] https://www.gopetition.com/signature/locate/5119504?utm_medium=rss paid 400 dollars for install and was unhappy with the service within 30 days so I asked for a refund and was told I can only get 250 for the install, so much for a full refund!

]]> Fri, 13 Mar 2009 04:02:55 UTC 5119504 Mr Kristofor White [Signature #45] https://www.gopetition.com/signature/locate/5117738?utm_medium=rss 3 months of phone calls to them to fix speeds slower than dial up are getting to me. I shouldn't be able to receive better speeds on dial up 50% of the time. This company will be facing charges if things are not fixed soon.

]]> Fri, 13 Mar 2009 10:55:57 UTC 5117738 Mr Michael Cookson [Signature #44] https://www.gopetition.com/signature/locate/5109678?utm_medium=rss Signed up 3 years ago, promised 256kbs, told it was 62kbs, get 3-9 kbs (during intial FAP 20mb get maybae 1-15kbs), rarely, very rarely get 62kbs, FAP is .1kbs to 3kbs. Service has recently gotten intolerable. Please help.

]]> Thu, 12 Mar 2009 03:18:01 UTC 5109678 Mr. David Baril [Signature #43] https://www.gopetition.com/signature/locate/5108500?utm_medium=rss Wed, 11 Mar 2009 08:16:38 UTC 5108500 Mr Anonymous [Signature #42] https://www.gopetition.com/signature/locate/5108002?utm_medium=rss Very very slow. Too slow for todays websites. Often get too frustrated to wait. Faster than dial-up but not by much. Can't wait for another ISP in this area.

]]> Wed, 11 Mar 2009 06:42:08 UTC 5108002 Tom Nagel [Signature #41] https://www.gopetition.com/signature/locate/5082773?utm_medium=rss I get 350kps down and 150 up on average. Less than 20% "promised' Customeer id 162996

]]> Sun, 8 Mar 2009 02:17:34 UTC 5082773 Mr Michael Breitkreitz [Signature #40] https://www.gopetition.com/signature/locate/5062438?utm_medium=rss Thu, 5 Mar 2009 06:59:06 UTC 5062438 Chris Murray [Signature #39] https://www.gopetition.com/signature/locate/5029681?utm_medium=rss Slow speeds, little bandwidth after 2 PM, worse after 6 PM, Can't send e mail out, have to wait for ever for a web page to open, Can't use on weekends... only get 33% of my spends

]]> Mon, 2 Mar 2009 04:28:53 UTC 5029681 Diane Lerch [Signature #38] https://www.gopetition.com/signature/locate/5028685?utm_medium=rss Mon, 2 Mar 2009 01:41:10 UTC 5028685 mr Anonymous [Signature #37] https://www.gopetition.com/signature/locate/5024482?utm_medium=rss Sun, 1 Mar 2009 08:37:07 UTC 5024482 Michelle Hancock [Signature #36] https://www.gopetition.com/signature/locate/5024399?utm_medium=rss yes I have talked to them also about my speeds..But they give me the same line every time...YOu'r getting close to your speeds so it's ok. BULL!!!!!

]]> Sun, 1 Mar 2009 08:06:01 UTC 5024399 mr Tom Hancock [Signature #35] https://www.gopetition.com/signature/locate/5024106?utm_medium=rss I have had trouble with bad upload servic e since I started with xplornet years ago. Never had any satisfaction with tec support etc. I have signed up for the phone service so I could only complain to one party. Well It has been six months and my phone number has not been ported from vonage. Plus a few months into the service it has gone from perfect to totally unreliable,dropped calls, can not call out. can not recieve calls etc recieved an answer to my upteen email to tec support 2 weeks late

]]> Sun, 1 Mar 2009 06:23:51 UTC 5024106 Rita Hoffman [Signature #34] https://www.gopetition.com/signature/locate/5016493?utm_medium=rss Sat, 28 Feb 2009 12:08:25 UTC 5016493 Anonymous [Signature #33] https://www.gopetition.com/signature/locate/4987837?utm_medium=rss Explornet's service can only be described as disgusting. At $100 per month, and nearly $1000 invested in installation costs/fees, and still a contract! The service in itself is terrible, particularly if you suffer from light winds, light rain, and snow.. Not to mention worse conditions. Doesn't this speak to most Canadians?! The service should be discounted for the above noted reasons, not more expensive than any other form of internet available! Explornet's highest service should be $40 (max).

]]> Mon, 23 Feb 2009 03:06:36 UTC 4987837 Mr John Whittaker [Signature #32] https://www.gopetition.com/signature/locate/4980296?utm_medium=rss I tested xplornets routing and speeds, kept notes etc. The answers from teck support were unbelievable. It was so bad even after telling them I could not connect and was 25 miles away from my cabin or equipment the xplornet rep wanted me to turn on the equipment. Canada's telecommunications is a mess and Ottawa needs to stop substantially influence from and for a select few and just open every thing up, TV Phones, sats etc. And do I have taxpayer's money in Anik Sat for this!!!!!!!!!!!!

]]> Sun, 22 Feb 2009 11:12:32 UTC 4980296 Mr Dominique Bergeron [Signature #31] https://www.gopetition.com/signature/locate/4977300?utm_medium=rss Not worth the money.

]]> Sat, 21 Feb 2009 04:25:51 UTC 4977300 mr jeremy latchford [Signature #30] https://www.gopetition.com/signature/locate/4946758?utm_medium=rss speed no where advertised crap support that never calls back

breach of contract is what they are doing

]]> Mon, 16 Feb 2009 10:11:38 UTC 4946758 Mr Eric Hoye [Signature #29] https://www.gopetition.com/signature/locate/4946124?utm_medium=rss Let us have the full speed we payed for

]]> Mon, 16 Feb 2009 08:26:11 UTC 4946124 Mr Pat Truscott [Signature #28] https://www.gopetition.com/signature/locate/4944598?utm_medium=rss Speeds aren't even 50% of what is payed for and the Fair Access Policy is activated everytime the computer updates. There are too many customers leaving too little band width to service them.

]]> Sun, 15 Feb 2009 11:01:30 UTC 4944598 Anonymous [Signature #27] https://www.gopetition.com/signature/locate/4944539?utm_medium=rss Sun, 15 Feb 2009 10:43:58 UTC 4944539 Michael Wurst [Signature #26] https://www.gopetition.com/signature/locate/4930067?utm_medium=rss I have been a customer of this company for over 3 years now. I have had dozens of issues with less than statisfactory service. Apon contacting the tech support very little if anything has ever been resolved. There are in addition several very upset costumers that I am aware of my rural area alone who have all had grievous issues that have not been addressed by this company.

]]> Thu, 12 Feb 2009 08:48:31 UTC 4930067 mr Anonymous [Signature #25] https://www.gopetition.com/signature/locate/4929488?utm_medium=rss Thu, 12 Feb 2009 06:19:24 UTC 4929488 sherry butler [Signature #24] https://www.gopetition.com/signature/locate/4927074?utm_medium=rss I am so disappointed with the service and the lies that this company has given me.
I am now in the process of suing them for the threat of distroying my credit rating.

]]> Thu, 12 Feb 2009 12:18:29 UTC 4927074 mr steve mcgrath [Signature #23] https://www.gopetition.com/signature/locate/4918120?utm_medium=rss Tue, 10 Feb 2009 06:45:51 UTC 4918120 tony yuzik [Signature #22] https://www.gopetition.com/signature/locate/4917876?utm_medium=rss horrible service, slow, pictures never load, email times out,.
I'm just disgusted with this service and unfortunately - I signed a 3 yr contract.

]]> Tue, 10 Feb 2009 05:50:55 UTC 4917876 Jeff Leis [Signature #21] https://www.gopetition.com/signature/locate/4898824?utm_medium=rss Please give us some value for the money. I pay twice what I did for dial-up but don't receive twice the service.

]]> Sat, 7 Feb 2009 09:52:27 UTC 4898824 Mr Kendrick Bauer [Signature #20] https://www.gopetition.com/signature/locate/4889280?utm_medium=rss I should be getting at least CLOSE to what I pay for, not 1/2 or 1/4 of my advertised bandwidth.

]]> Thu, 5 Feb 2009 05:23:21 UTC 4889280 mr chadwick mcgregor [Signature #19] https://www.gopetition.com/signature/locate/4873331?utm_medium=rss Internet service is slow,not what I should be getting.Web pages are often incomplete or have errors and its not my pc its the service!

]]> Tue, 3 Feb 2009 12:32:16 UTC 4873331 Randal Peters [Signature #18] https://www.gopetition.com/signature/locate/4868783?utm_medium=rss I am on my 3rd year with Xplornet. I have no other option in my area. Their service is expensive and generally poor (mostly less then 100 kb/sec when I'm paying $111/mo for 1 Mb/sec speeds). Their Fair Access Policy (FAP) is extremely UNFAIR. After 3-5 MB of download (for important things like s/w updates) I get FAP'ed to around 30 kb/sec (worse than a poor modem speed). In my mind they are crooks and I would jump on MTS high-speed if it were avail in our area!

]]> Mon, 2 Feb 2009 12:01:50 UTC 4868783 Mr Brian A. Mitchell [Signature #17] https://www.gopetition.com/signature/locate/4863743?utm_medium=rss I too have never had the service promised!
I believe that Barrett Xplornet and or Hughes is over selling their ability to provide the satallite service they are supposed to provide.

Both have disclaimers in their agreements that they use as an excuse for the weakness in up and down loads.

I want the service I signed up for after paying $400.00 for the system and installation.

Yours Truly,
Brian A. Mitchell

]]> Sat, 31 Jan 2009 01:17:20 UTC 4863743 Mr Kevin DeWolfe [Signature #16] https://www.gopetition.com/signature/locate/4860693?utm_medium=rss I am subscribed to the Hughesnet KA pro package, initially I had the home package but after having been fapped 3 days after the install I switched to the Pro package with a higher download threshold thinking that this would eliminate my risk of being Fapped, not so. I would never recommend this service to a friend or family member and can't wait for the contract to end (still about 2 1/2 years left). 24 hr enforcement, please, Dialup is faster than the FAPped level and cost much less...

]]> Fri, 30 Jan 2009 06:03:12 UTC 4860693 Mr. Kelly Dickinson [Signature #15] https://www.gopetition.com/signature/locate/4858359?utm_medium=rss Regulators (CRTC) need to put rules in place to make ISP's accountable for the services they sell to consumers. We have no recourse for poor service levels.

]]> Fri, 30 Jan 2009 08:44:04 UTC 4858359 Mr Tyler Gilbertson [Signature #14] https://www.gopetition.com/signature/locate/4856860?utm_medium=rss Fri, 30 Jan 2009 12:14:42 UTC 4856860 Mr Marvin Neufeld [Signature #13] https://www.gopetition.com/signature/locate/4851662?utm_medium=rss I just signed up for Xplornet, and my speeds are a whopping .1 mbps and 2 times dial up speed. for now.
I hear it might get worse.

Please HELP !!!!!!

]]> Wed, 28 Jan 2009 11:04:56 UTC 4851662 xplornetsucks.com xplornetsucks.com [Signature #12] https://www.gopetition.com/signature/locate/4851436?utm_medium=rss visit xplornetsucks.com

]]> Wed, 28 Jan 2009 09:20:29 UTC 4851436 Mr. Anonymous [Signature #11] https://www.gopetition.com/signature/locate/4851292?utm_medium=rss I pay for 1 mB/s down, only getting 493 kB/s on a good day. Are they allowed to do this?

]]> Wed, 28 Jan 2009 08:23:13 UTC 4851292 pete spyker [Signature #10] https://www.gopetition.com/signature/locate/4839645?utm_medium=rss Tue, 27 Jan 2009 07:27:52 UTC 4839645 Mr Lawny Gustafson [Signature #9] https://www.gopetition.com/signature/locate/4831164?utm_medium=rss I signed up with xplornet for the reason that there is no other option in my area, besides dial up. Looking back, I can now only wish that I had an opportunity to try this service out before I spent $600 for the hardware. Because this service is an absolute fraud. I had by far a better experience on dial up, the only issue being the monthly limit of 180 hours, which I exceeded on a couple occasions and the cost was very significant. Xplornet is joke and I hope they get their ass sued off.

]]> Sun, 25 Jan 2009 06:13:55 UTC 4831164 Mr Andrew McAleese [Signature #8] https://www.gopetition.com/signature/locate/4800291?utm_medium=rss Sun, 18 Jan 2009 10:29:18 UTC 4800291 Mr Dawson Pearse [Signature #7] https://www.gopetition.com/signature/locate/4799908?utm_medium=rss Sun, 18 Jan 2009 07:55:42 UTC 4799908 rick james [Signature #6] https://www.gopetition.com/signature/locate/4796291?utm_medium=rss xplornetsucks

]]> Sun, 18 Jan 2009 12:07:59 UTC 4796291 Sylvain Belanger [Signature #5] https://www.gopetition.com/signature/locate/4795528?utm_medium=rss Speed always slow... never solved.

]]> Sat, 17 Jan 2009 05:03:07 UTC 4795528 Anonymous [Signature #4] https://www.gopetition.com/signature/locate/4791443?utm_medium=rss Xplornet's service is nothing more than glorified fraud. It sickens me that they get away with this blasphemy.

]]> Fri, 16 Jan 2009 02:59:07 UTC 4791443 Deana Jensen [Signature #3] https://www.gopetition.com/signature/locate/4791115?utm_medium=rss Fri, 16 Jan 2009 01:37:36 UTC 4791115 mr justin white [Signature #2] https://www.gopetition.com/signature/locate/4788656?utm_medium=rss surely a so called broadband service should allow uninterrupted audio streaming.the speed(if you can call it that)is laughable in the main.i am extremely frustrated and after realising that xplornet have oversubscribed the bandwidth,means that a lot of people are paying for a service that we are not 'enjoying'.i am totally frustrated by this,and customer support hasnt exactly helped either.its disgusting.

]]> Thu, 15 Jan 2009 11:26:23 UTC 4788656 Ole Wasser [Signature #1] https://www.gopetition.com/signature/locate/4788619?utm_medium=rss Thu, 15 Jan 2009 11:10:13 UTC 4788619