Help (FAQ) - Frequently Asked Questions
- How much does it cost to become a member of GoPetition and publish a petition?
- Joining or login difficulties. Email address or proposed password not accepted?
- How do I edit my petition or petition signatures? Can I add/edit a photo, video, document or link? Can I edit my profile (name and password)? How can I view anonymous signatures and comments?
- Edit or remove my signature. How can I edit or remove my signature and/or comments? My signature and comment are appearing in Google.
- Log in problems. Password problems. Control panel problems.
- I created a petition but can't find it. Where is my petition?
- I cannot sign a petition. The "reCAPTCHA" bot stopper does not work.
- Where is my signature? I signed a petition but cannot find my signature listed.
- I am a petition author. How do I access hidden comments? How do I access other comments? How do I print comments?
- Can I block human spam signatures? Someone is spamming my petition.
- What is the difference between an e-petition and a paper petition? How are paper signatures placed online?
- Is my petition "legal" or "valid"? Are online petitions "legal". Do they work?
- GoPetition apparently sent me an email, but I did not receive it. Why?
- What is the best way to write a petition?
- How do I get people to sign my petition?
- My petition authorship (name) is appearing in Google. How do I remove it?
- How do I edit or remove my signature?
- I signed a petition. Are my details and personal info safe and secure?
- Can friends and family sign with my email address? Can I sign on behalf of others?
- How many signatures do I need to make my petition valid? Should I have a signature goal? Can I set a signature goal?
- My name is appearing on your site and in Google. How do I remove it?
- Facebook and Twitter statistics. Why does my petition have more "likes" than signatures. What has happened to my facebook likes?
- Facebook is not updating petition text, links and photos. Sharing issues. New pic, text or link edit not appearing on facebook. My facebook profile photo is displayed near the "recommend" button on the petition or elsewhere. How can I remove it?
- I'm getting Facebook responses from everyone on a message that was sent to me. How can I stop this?
- Sponsor a campaign. Can I contribute to my or someone else's campaign?
- Can I hide my petition from your public lists and google? Can I edit?
- Time zones. What time zone is used for signature dates?
- I am visually impaired. Does your site give me access to your services?
- Promoting my petition. How? Why can't I see my petition listed anywhere?
- Link to GoPetition?
- Sponsoring my petition? How?
- Premium services. What are they? How much do they cost? Where is the service I paid for?
- How do I send my petition to the target? How long do petitions stay active? Who sends the petition to the petitionee (target)? How do I contact my supporters? How do I close my petition?
- Donate to GoPetition. How?
- Privacy issues: Why does my name remain in the "sign" fields after I have signed? How can I hide my name from a signature list?
- Troubleshooting GoPetition Processes
- How secure is my data?
- Close Account. How do I close my GoPetition Account? Account closure.
- Important Links
Opening an account and publishing a petition with GoPetition is free. Our great features can be seen here. GoPetition also offers premium services to interested members. The outline and cost of these services can be seen by joining (for free) and clicking on "Premium Services" from the member control panel.
Please make sure that you are using your correct email address and passwrod, spelt exactly. GoPetition has recently streamlined its joining process which means spelling errors - in email address and/or password - may not be detected by some users. In short, you may have mis-spelt your email address and/or password. If you mis-spelt your password (but have a correct email address) you can recover you password here. If you mis-spelt your email address you will receive an error that you are not registered. You can either try to guess the mis-spelt email address to log in or create a new account with the correct email address. If you cannot access your uploaded petition on your account and you believe you may have mis-spelt your login email address, then please contact us and send us the name of your petition.
In summary, please make sure that you are using the correct login (email address) and password (if you have password problems click here). You may have joined GoPetition with an old email address that you have forgotten, or you may have mis-spelt your email address. You must use the correct login (email address) and password. You may wish to try several of your alternate or older email addresses to discover your lost login email address. Or you may need to guess your mis-spelt email address (see above).
Some log-in or sign up difficulties may occur because of cookie problems. Please make sure cookies are enabled in your preferred browser.
Internet Explorer: If you use Internet Explorer, please adjust your security settings to allow cookies. In Windows, just go to your control panel, Security tab, then click on Internet Options, Privacy tab to make the changes to allow cookies. Your privacy setting for cookies on your computer should be on medium to medium high (or lower).
Firefox: If you use Firefox as your preferred browser then go to your browser menu and select Tools, then Options, then go to the Privacy tab. In the Privacy Tab, you should select "Remember History" or, if you have custom settings, make sure you accept cookies from sites.
Chrome: If you use Chrome then go to the spanner menu, go to Options, Under the Hood tab, click Content Settings, and then select radio = Allow local data to be set. Please also uncheck "Block all third-party cookies". If you do block cookies from sites, then please allow GoPetition as an exception.
After you have adjusted your browser settings to allow cookies please reload our "Join Now" or "Start" page. You can reload by hitting ctrl + f5. GoPetition requires cookies to be activated for several processes. You should also carefully make sure that your proposed password is entered correctly twice in the relevant fields. If you continue to have difficulty signing up (joining), please contact us with your question.
3. How do I edit my petition or petition signatures? Can I add/edit a photo, video, document or link? Can I edit my profile (name and password)? How can I view anonymous signatures and comments?
If you are a signer please go to FAQ 4. If you are a petition author, then read on. To change or edit your account name or password or username, just log in to your control panel and click on "My Profile".
If you are a petition author and wish to edit your petition, simply log in to your account and go to your Control Panel. From your Control Panel click on "My Petitions (toolboxes)". After selecting your petition you will be taken to your petition management toolbox. Please browse all options in your toolbox. To edit the text of your petition click on the link " Edit my petition". To link to a primary website or edit your nominated website link, or change the default photo at top RHS of your petition, click on "Preferences". To edit your petition's region or category click on "Edit petition details". To add documents, links, photos or video to your petition click on "Format my petition" or "Add photos and videos". To control the "name" appearing as publisher on your petition, click on "Authorship Designation" in your toolbox. You will also find other helpful links in your toolbox to help you manage your petition's content. Cick on My petitions (toolboxes) to browse information and links in your petition's toolbox. This will help you understand most petition management and signature management issues. Please also browse links in your Control Panel.
How can I view and edit my signature list? How can I view anonymous signatures and hidden comments? Log in, view your control panel, click on My petitions (Toolboxes), select your petition and/or click on the link "View and manage petition sigs" in your "Signature Management Tools" list. From your signature management tools, you can view anonymous signatures and hidden comments, and manage your petition's signatures at any time. Signature management includes an edit and delete facility. So you can tailor (edit) your signature list to exclude human spam, bad spelling and mistakes in grammar. To backup and print your petition's signatures (including anonymous signatures) please subscribe to premium services from your control panel. If you receive a complaint from a signer that a signature is appearing in Google, you can make the signature "Anonymous" by using the relevant check box in the signature editor, or simply delete the signature. If you wish to edit your own personal signatures see FAQ # 4.
Petition signature downloads and backups are part of our Premium Services package which offers a number of valuable tools to promote and manage your campaign. For subscribers to Premium Services, signatures may be downloaded and backed up in 3 different file formats (PDF, CSV, html). PDF downloads can be automatically compiled into an acrobat reader document (PDF), while CSV signature lists can be managed in Excel (or other spreadsheet programs). Html downloads can be displayed inside a web browser for printing. An example of the PDF style document can be viewed by clicking here. If you don't have acrobat reader you can get it here from Adobe. Our PDF files support English and ALL European languages. Petition signatures can be printed after download. If you do not subscribe to Premium Services you can still manage your petition signatures for free and send them to your target for free by emailing the URL of your signature list to your target for online viewing. We do recommend Premium Services for file backups.
4. How can I edit or remove my signature and/or comment or change/hide my signature comment or make my signature "anonymous"? My signature is appearing in Google.
Logged in members can edit/delete signatures. If you do not yet have an account, but have signed petitions in the past, you can JOIN and once your email is verified you will have access to previous signatures.
If you do not wish to join and only wish to delete your signatures, please go here.
Note: The email address you signed the petition/s with must match the email address you use to join GoPetition. We will not automate the removal of signatures where you cannot verify you own the email address used for the signature.
Some signers may encounter problems in editing or removing their signature. If you did not sign with your known email address, or provided a false, incorrect, flawed or expired email address, or you have forgotten the email address you signed with, or you incorrectly entered your email address when you signed with it (e.g. you made a spelling mistake when you entered your email address), or you have not verified your account email address with GoPetition, or your email account has been closed or lost or disabled, you may not be able to edit your own signature or remove it. In this case you should contact the petition author to request the changes you want. If the author does not reply, and you wish GoPetition to make changes, you will be charged an administrative fee. The fee can be paid at our service request page. To avoid being charged a fee, please edit or remove your own signature or signature comment, or contact the relevant petition author.
Deleted signatures may still appear in Google results for a period of time. If you experience delays in content removal by Google, please contact them. For information about how to keep "personal information" out of Google's search results, see https://goo.gl/0RKIbg.
5. I can't log in. I have forgotten my log-in email address and/or password. My control panel links won't work. I created a petition but can't find it.
You can only log in if you have previously joined. Signing a petition is NOT joining. If you have simply signed a petition, you will need to join GoPetition if you wish to log in. If you have started a petition then you will have already joined.
After joining, and when you try to log in, please make sure that you are using the correct login (email address) and password (if you have password problems click here). You may have joined GoPetition with an old email address that you have forgotten. You must use the correct login (email address) and password. You may wish to try several of your alternate email addresses to discover your lost login email address.
If you are having problems with site functionality, you may wish to try the following solutions (after you have established your correct login and password):
First, try logging in using a different browser such as Firefox or Chrome.
Second, you may need to check your cookie settings. Make sure cookies are enabled in your preferred browser. Cookies must be enabled to log in correctly.
If you have forgotten your password please do a password request here.
Your petition may not have been copied to our server due to an issue with your Internet settings. Please make sure cookies are enabled on your computer.
In all cases, please write your petition in a Word (or other) document and save it before commencing your online version. This will give you protection if you happen to lose your online version due to technical problems with your browser or Internet connection.
Many of our petitions will eventually be indexed in Google, but it may take several days for relevant petitions to be indexed and listed.
Please try again from another browser such as chrome, or try another computer. Mobile browsers will work with reCAPTCHA, but some Windows phones may not work with the bot stopper.
Alternatively, Join GoPetition with a valid email address, then verify your membership email address, then log in and return to the petition and sign. In this case, your verified membership will allow you to sign without a reCAPTCHA blocker. If you do not verify your account email address and you do not log in, you will not escape the reCAPTCHA.
The reCAPTCHA is designed to stop automated bot spam. This is critical so that we can offer signature lists of the highest integrity.
You may have signed the petition as "Anonymous". In this situation you will not be able to search your name in the signature list. If you have been sent a signature receipt by email, then your signature will exist except if deleted by the author. If you have, or obtain, a verified GoPetition account, then you can log in and click on "My personal signatures" to view your signature(s).
It is also possible that your signature exists but you are viewing a cached (old) version of the signature list in your browser. If you clear your cache you may then be able to see your signature. Moreover, if you receive a signature receipt, then you have definitely signed the petition.
9. I am a petition author. How do I access hidden comments? How do I access other comments? How do I print comments?
To access your petition's signature comments, Log in ==>> control panel ==>> Petitions ==>> Signature Management Tools ==>> View and Manage Petition Sigs.
To print comments we provide a PDF download for those who purchase premium services. Premium may be obtained from your control panel after you log in.
GoPetition Premium Services includes an IP filter that can be managed in real time. So if someone is spamming your petition you can block their computer following our easy-to-follow instructions. We also give you advice on how to geo-locate spammers.
In essence there is no difference between the two. It is possible to collect signatures both online and on paper. It is also possible to transfer your signatures from paper by simply entering them online. This would need to be done manually by data entry online by the author (or author's agent). In the case of data entry, the author should obtain the permission of the paper signers for their signatures to be entered online at GoPetition. In essence, your campaign may use both Internet and paper formats to achieve the best results.
The legal status of e-petitions (electronic, email or internet petitions) is in a state of flux. Some jurisdictions accept them and some don't. Scotland, Queensland (Australia), and Number 10 Downing Street (UK) all accept internet petitions. While internet petitions in some other jurisdictions may have no legal effect, the signatures of hundreds or thousands people represent a moral and persuasive force which can initiate change in many different circumstances. Non-governmental organizations such as Amnesty International often use petitions in an attempt to exert moral authority in support of various causes.
At GoPetition, many Internet campaigners have reported success stories in a variety of jurisdictions regardless of legal protocol. GoPetition also takes the view that an Internet petition can be tabled in ANY jurisdiction as a miscellaneous document as long as the document has the support of a relevant tabling parliamentarian, councillor or government representative. So we view all petitions at GoPetition potentially legal and valid at the tabling stage (in relation to petitions submitted to councils, local or provincial, and state and federal parliaments (including Congress)).
In summary, many online petition campaigns are extremely effective, regardless of whether they are "legal" or not. GoPetition now documents success stories and testimonials to show exactly how effective online campaigns really are.
Because GoPetition sends out many automatic emails to its users, sometimes these messages are flagged as junk mail, or spam. We suggest you check your spam/junk mail filter for the email and we also recommend all our users add 'GoPetition' to their whitelist (safelist). We never send any unsolicited emails and this helps to make sure we can get in touch with you when we really need to.
Please see our notes at how to write a petition. This page has many in depth resources for petition writing. We also have a more basic introductory how to start a petition page, which is less complicated, but equally as helpful.
Please use our tell a friend facility. You should also raise your issues in forums and discussion groups. You should email as many relevant people as you can. Please also use our social media including our facebook and twitter networks.
You may also find it useful to get relevant web sites to link to your petition. Note that the more web pages with links to your petition, the more search engines will recognize it as an important page and send people to it, so try to get as many web links as you can. Knowledge databases such as Wikipedia.org sometimes have relevant articles, which can be linked to your petition. You should also search for sites/articles with similar interests to your petition and email the owners, as they will probably link to you.
You may promote your petition using our social bookmarking service. You may peruse the social bookmark icons which are located at the bottom of each petition page. These icons lead to social networking sites where you can promote your petition.
We also recommend that you consider purchasing a sponsored link from GoPetition to place your petition link on one of our high traffic pages. For details, contact us.
If you are a petition author, the first thing you need to do is to log in to your account and access the petition(s) with your name on them. In the petition toolbox settings you have a setting called "petition display name". You need to change this from your actual name to your user name or anonymous. Note that anonymous petitions are far less well supported, so we recommend you use your real name and where this is not possible, your username.
Once your authorship has been updated (by using a username or alias or anon designation), Google will update its listings when the Google index spider next visits the relevant GoPetition petition page(s). This updating process may take several days. So even though your authorship has been updated, Google may display older content for a short time until Google updates itself.
If you are a petition signer and wish to remove your name from public view at GoPetition (and Google), please read FAQ 4.
17. How do I edit or remove my signature? I made a spelling mistake, double entry, or regret my comments, or accidentally checked or unchecked "Anonymous" etc.
If you are an existing verified member of GoPetition, then log in, view your control panel and click on "Manage My Signatures". If you are not a verified member or have other difficulties, please read FAQ 4.
Yes. We have a strict privacy and security policy. Please read our privacy statement.
No, each family member must use a unique and different email address. This prevents spam and promotes privacy. You may sign on behalf of another person if you know their email address and have permission from them. If you have premium services, you may request GoPetition to modify its signature filter to allow multiple signatures from the one email address. If your computer is blocking multiple signatures it may be possible for GoPetition lift the block.
20. How many signatures do I need to make my petition valid? Should I have a signature goal? Can I set a signature goal?
The number of signatures needed to make a petition valid will depend on the type of petition in question. A vast majority of petitions will not need any specific number of signatures to achieve a positive result. Moreover, the vast majority of petitions will NOT have any legal "necessity" to have a minimum number of signatures or a signature goal. Clearly, in these cases, the more signatures the better, but the petition author has a complete discretion to set their own specific signature goal, or to not even publish a signature goal. If the petition author desires to publish a signature goal, the goal number may be placed in the preamble of the petition. Often, however, it can be counter-productive to have a signature goal as supporters may be discouraged to see a petition well below its desired goal. In other cases, signature goals can have a positive effect. Thus, unlike other petition sites, GoPetition gives complete discretion to each author to publish or NOT publish a signature goal.
In cases where there may be a legal minimum of required signatures (for example to get a person or issue placed on a state or local ballot; or to have a matter considered by executive government) then a clear signature goal is needed. The White House and British Government has such minimums. In these cases each petition author should research the exact number of signatures needed and the verification process (if any) required by the jurisdiction in question.
If a jurisdictional issue mandates that a minimum number of signatures is required, then the petition author may then place that goal in the preamble of their petition. GoPetition dos not offer legal advice so each author must determine if a minimum number of signatures is required for their own particular cause.
See FAQ 4 and and FAQ 16.
22. Facebook and Twitter statistics. Why does my petition have more "likes" than signatures. What has happened to my facebook likes? Where are my facebook likes?
Sometimes a petition will receive more facebook likes than signatures. This may occur because some supporters only wish to "like" and not sign, perhaps for privacy or personal reasons. Some supporters don't want to give their information away in the form of a "signature" and therefore prefer to "like". Having more "likes" does not mean that you have lost signatures. It may simply mean that you have broader support. Please also note that if you request a new petition url, then your new page will not have the facebook and twitter data that you collected on your original page. You may however, collect new likes, and the old likes should still be veiwable on facebook.
23. Facebook is not updating petition links and photos. Sharing issues. New pic, text or link edit not appearing on facebook. Other facebook issues. My facebook profile photo is displayed near the "recommend" button on the petition or elsewhere. How can I remove it?
Please note that Facebook sometimes caches text, links and images (i.e. copies old info to their servers and uses that instead of the updated info), and GoPetition has no control over how often facebook chooses to refresh previously uploaded pics, text and links. So unfortunately GoPetition cannot update photos, text or links on facebook. Facebook has their own refresh policy so you may want to contact them if you don't see updates within a reasonable time. The updates should occur in due course. So patience may be required.
GoPetition uses a variety of facebook features and plugins. The availability of these services often depends on facebook's servers and support. So you may not be able to access these services at GoPetition if facebook is encountering its own problems. Please feel free to contact facebook or search Twitter to determine if there are any current facebook outages, problems or issues. If you wish to remove a facebook comment or reverse a facebook "like" then you may do so from the relevant GoPetition page (as long as you are logged in to facebook). You will also have some content management features available to you from within your own facebook newsfeed. So by logging in to your facebook account you can manage your news feed.
Regarding your facebook profile photo. If you "like" or "recommend" a petition, then your photo may be displayed on the petition, BUT this photo is ONLY viewable by you or your friends while logged in to facebook.
24. I'm getting Facebook responses from everyone on a message that was sent to me. How can I stop this?
When using the Facebook send plugin (button next to recommend) feature on GoPetition, messages are sent to all parties much like an email cc, so as people respond to this initial message, everyone will receive the responses. This can be an issue when sending to a large number of people. GoPetition unfortunately has no control over messages in the Facebook system, so we cannot directly assist with this, but if you are receiving a multiple party facebook message and wish to stop receiving it, you must go to a message within the undesired thread in your Facebook message box (not on the GoPetition site, on Facebook). From there, you can see a tab in the top right of the page that reads, "Actions". It is right beside (to the right) of the "Messages" tab. You should click on the "Actions" tab and scroll down the menu to "Leave Conversation" or "Delete Messages".
Yes. Contributions can be made via sponsorship links that appear on many petitions. Simply click on the relevant sponsorship link after you visit your petition or the petition you wish to sponsor. Contributions may also be made by clicking here. After you make your contribution, simply contact us with details of the campaign you are supporting and we will allocate a link or social media exposure to increase the reach of your chosen cause.
26. Can I hide my petition from your public lists and google? Can I hide my petition while it is under construction? Can I edit my petition?
Yes. Just log in and click on "My Petitions" in your control panel. Please browse all the links in your toolbox as these provide detailed information regarding your petition management options. To edit the text of your petition click on the link "Edit petition details". To link to a primary website or edit your nominated website link, click on "Edit preferences". To add documents, links, photos or video to your petition click on "Format my petition". You will also find other helpful links in your toolbox to help you manage your petition's content.
To hide your petition (because it is under construction or because you only want it circulated to a private group or because your petition is closed and you want it removed from our lists, or because of other privacy concerns), click on "Edit preferences", scroll down and check "Private Campaign". This will hide your petition from our public lists and Google. Only your distribution network will see your petition.
From your petition toolbox you can also manage your petition's signatures at any time. Signature management includes an edit and delete facility. So you can tailor (edit) your signature list to exclude human spam, bad spelling and mistakes in grammar.
GoPetition signature lists are based on Central Standard Time (CST), USA and Canada. Central Standard Time (CST) is 6 hours behind Greenwich Mean Time (GMT-6). We also observe Daylight-Saving Time (DST) in our signature lists. DST CT (or CDT) is 5 hours behind Greenwich Mean Time (GMT-5).
If you are visually impaired you can still use GoPetition site services. If you are signing a petition, you can download an audio file of the verification code from each sign page. In addition, you may also become a verified member of the GoPetition community to improve site access. As a verified member you will not have to navigate through complex codes or captchas, nor will you be subjected to audio instructions. You can become a member here.
You may wish to take advantage of our special campaign promotion facility. For a small monthly sponsorship contribution you can gain access to one of our sponsorship lists and in some cases even be featured on our homepage or one of our regional homepages. To sponsor your petition simply contact us to discuss your level of sponsorship and then click on sponsorship for easy payment.
We also have a facility whereby you may request the removal of ads from your petition and replace them with your own banner and tile. Please contact us if you are interested in promoting your petition with this service.
Sometimes a petition will not appear in a particular list at GoPetition. This may be because of an internal priority listing policy at GoPetition or because of the controversial nature of the petition. GoPetition reserves the right not to list a petition at its absolute discretion and will not provide reasons for not listing.
If you would like to link to GoPetition please view our banner page.
You may wish to take advantage of our special campaign sponsorship facility. For a small monthly contribution we can list your petition on our high traffic homepage or one of our regional homepages. To sponsor your petition simply contact us to discuss your level of sponsorship and then click on sponsorship for easy payment.
32. I want to purchase premium services. How much does it cost? I paid for premium services (or another service) and cannot find it activated. Why?
GoPetition offers premium services. The outline and cost of these services can be seen by joining (for free) and by logging in to your member control panel and clicking on "Premium Services". The minimum term of purchase is 30 days and no refunds will be given for usage less than 30 days, or less than any other period of purchase. Purchases are nonrefundable. If you paid for premium services (or any other service) by eCheque or by any other bank clearing process (not Mastercard or Visa), please be patient as your service will not be activated until your eCheque or bank funds clear (in some cases several days). Your service will be instantly activated if you pay by MasterCard or Visa.
33. How do I send my petition to the target? How long do petitions stay active? Who sends the petition to the petitionee (target)? Are petitions archived? What happens to petition signatures? How do I close my petition?
Each petition author is the campaign manager for their cause. Each petition stays active for as long as each respective author chooses. Each author (i.e. the campaign director and manager) is primarily responsible for presenting petition results to the target (petitionee). GoPetition does not deliver petitions. Each author is responsible for their respective campaigns. Once a campaign is completed, an author can "deliver" their results to the petitionee (petition target). Authors can also archive (close) their petition and leave a result for their supporters to see. Each author must make a strategic decision as to when to close their petition. If a minimum number of signatures is required and achieved, or if a signature goal is met, then the decision to close is straightforward. If no minimum is required, or if no goal has been set, then the relevant author has a wide discretion as to whether to close their petition or not.
How can a petition be delivered to a petition target? Signature lists can be viewed online at GoPetition 24/7. So the signature list URL can be sent to a target (petitionee) at any time because all our signature lists are updated in real time. In short, a signature list URL can be emailed to the target (petitionee) to view updates, or the final result. A signature list URL can be accessed from the "Signatures" link on your petition and looks like this: http://www.gopetition.com/petitions/don-t-shoot-ba...
So at the end of a campaign the petition author simply needs to send the signature list URL to the target for viewing online. The list can be viewed online even after the petition is closed (archived).
Authors may also wish to send a hard copy (paper copy) of the petition to the target. Some authors also wish to backup their signatures into a PDF or excel file and then email the file to the petition target. If you wish to backup your signature list and get a PDF file (from which you can print a paper copy of your petition's signatures) you will need to get premium services which can be purchased from your GoPetition control panel. Hard copy (paper copy) petitions are often helpful to convey the scale of your support to the petition target. Sometimes it is very effective to post by mail or hand deliver a paper version of your petition's results to the petitionee (target).
How do I contact my supporters? If you have purchased premium services you may download your signature list email file and then use your own email service (gmail, yahoo etc) to contact your supporters (those who signed your petition). If your signature list is large, you may need to find a bulk email service to handle your email needs.
How do I close my petition? Authors agree that if a petition is closed it will be publicly archived for signers to see the results. A closed version of all petitions will remain live on the site. Archived petitions allow for data access by signers and targets. Petitions may be closed (archived) from your member toolbox. A closure message may be placed on your closed petition. Complete removal of content from GoPetition is against site policy and will attract a fee if requested (See TOU3).
Some supporters which to make a donation to GoPetition. If you wish to donate then please click here to see our donation page.
35. Privacy issues: Why does my name remain in the "sign" fields after I have signed? How can I hide my name from a signature list?
You signature details may be viewable in the signature fields on a petition if your browser has cached the information or you are logged in to your GoPetition account. In this case, only you will be able to view the information because it is cached on your computer. Other members of the public will not see your details on that page or on their computer. In relation to removing your name from a public signature list, please see FAQ 4 above. In relation to general privacy concerns, please read our Privacy statement which is listed in our site map.
Cookies: Do you have cookies disabled? Cookies are required for some of the GoPetition pages. We need to store cookies (small text files on your computer) to assist us in user authentication. If your browser is not set to allow cookies, GoPetition cookies will be rejected. Please ensure cookies are enabled for your preferred Web browser:
Internet Explorer - If you use Internet Explorer, please adjust your security settings to allow cookies. In Windows, just go to your control panel, Security tab, then click on Internet Options, Privacy tab to make the changes to allow cookies. Your privacy setting for cookies on your computer should be on medium to medium high (or lower).
Firefox - If you use Firefox as your preferred browser then go to your browser menu and select Tools, then Options, then go to the Privacy tab. In the Privacy Tab, you should select "Remember History" or, if you have custom settings, make sure you accept cookies from sites.
Chrome - If you use Chrome then go to the spanner menu, go to Options, Under the Hood tab, click Content Settings, and then select radio = Allow local data to be set. Please also uncheck "Block all third-party cookies". If you do block cookies from sites, then please allow GoPetition as an exception.
1. Click Tools, then click on Internet Options.
2. Click the Security tab.
3. Click the Custom Level button.
4. Scroll to the Scripting section. Under Active scripting, Allow paste operations via script, and Scripting of Java applets, check Enable.
5. Click OK button.
All data at GoPetition is stored on secure servers in the USA. Our hosting partner - SoftLayer Technologies, Inc. - takes pride in knowing that customer data is kept safe—both at home (USA) and abroad. They have taken part in the US-European Union (EU) Safe Harbor self-certification process. This is a framework that ensures personal data from Europe is kept safe and secure. This globally recognized process outlines data protection requirements, particularly if companies are doing business in European countries. Data from the USA and other countries also have stringent data protection policies applied by Softlayer. GoPetition is confident that industry standard data protection procedures are applied to stored GoPetition data.
Closing your account is NOT closing your petition. For information on how to close your petition please read FAQ 33. You will only close your account if you wish to resign from GoPetition membership. To do so, log in to your account, then click on "My Profile". You will see a link that will assist you with account closure. Click on the link and follow the instructions.
If you close your account your details (name and email address) will be removed from all our mailing lists.
If you have any existing petitions, please note clause 3 of the GoPetition TOU:
(3) Members agree that if a petition is closed it will be publicly archived for signers to see the results. A closed version of all petitions will remain live on the site. Archived petitions allow for data access by signers and targets. Authors may submit a request for removal of a petition, subject to an administrative fee.
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