REVAMP THE NIGERIAN EMBASSY, LONDON

THE NIGERIAN HIGH COMMISSION SITUATED AT 9 NORTHUMBERLAND AVENUE IS POSSIBLY THE WORST PLACE FOR CUSTOMER SERVICE I HAVE EVER VISITED.

I HAD THE UNFORTUNATE EXPERIENCE OF VISITING THEM FOR 5 DAYS STRAIGHT AND WAS EXTREMELY APPALLED AT THE LEVEL OF RUDENESS FROM THE STAFF AND THE HORRID 'CUSTOMER SERVICE' YOU RECEIVE THERE.

I WAS FURTHER SURPRISED WHEN IT TOOK ME HAVING TO CONTACT THE DEFENCE ADVISOR TO LEVEL A COMPLAINT BEFORE THE STAFF COULD BE A BIT MORE UNDERSTANDING AND I AM VERY SURE I AM NOT ALONE. EVERY PERSON (IRREGARDING RACE) THAT I HAVE EVER SPOKEN TO AS REGARDS THAT EMBASSY HAS HAD A HORRIBLE EXPERIENCE WITH THEM. I WAS SURPRISED TO LEARN THAT THE COMMISSION HAD OFFERED SOME SORT OF 'ORIENTATION' TO ITS STAFF FOR CUSTOMER SERVICE. IF I WAS THE COMMISSIONER I WOULD TRY GETTING MY MONEY BACK AS THE STAFF ARE WORSE THAN EVER.

PLEASE HELP ME BRING THE APPALING STATE OF AFFAIRS TO THE ATTENTION OF THE HIGH COMMISSIONER BY SIGNING THIS PETITION

I AM CAMPAIGNING FOR:

BETTER CUSTOMER SERVICE
A RECEPTION THAT PEOPLE CAN SIT DOWN IN
A MORE EFFECTIVE AND INFORMATIVE WEBSITE
A REVIEW OF THE PRICES AT THE BUSINESS CENTRE
A REVIEW OF THE POLICY BANNING MOBILE USE IN THE BUILDING
A TELEPHONE LINE THAT ACTUALLY WORKS
A BETTER PROCEDURE FOR COMPLAINTS BY CUSTOMERS

PLEASE PLEASE PLEASE A BETTER EMBASSY MEANS A BETTER REPUTATION FOR OUR COUNTRY, NIGERIA!