#Consumer Affairs
Target:
Cable and Wireless Communications
Region:
Grenada

In 2008 columbus communications acquired what was then "Grenada cable vision" and became the only major competitor of "bmobile" the only ISP in grenada at the time.

For the First time Grenadians were able to truly experience truly fast internet as well as high quality digital television services, from the get go they offered basic packages that offered speeds of up to 1 megabits per second which meant users were able to download files at speeds of 256kb per second! four times faster than "bmobiles" basic package at the time it was truly a marvelous time to be an owner of an internet connection from Flow.

In an attempt to respond to the competition Bmobile upped their speeds but it was nothing compared to what flow was doing they too upped their speeds and never raised their prices giving basic users as much as 4 megabits per second where lime only managed to raise their basic packages to 1Mbps.

As the Years went by prices increased from both providers unexpectedly most in part due to the ongoing global recession however Flow never gave up on proving not only faster speeds but at far better prices with far stabler connections and better prices!

To take us into the future but not quite the present flow has continued to consistently give Grenadians better service, faster speeds and better prices that has without a doubt made Grenada into the growing IT Focused and powerful Country that it is.

I Personally use both Services why? well see it works like this i have flow at my office and that's fine because I need a really fast and stable connection at work However at home i have a landline which i don't really need but which is rather convenient so to put it simply at work i pay $79.00 a month for internet at home i pay just about $130. plus my phone service an overall bill of $159.27, my internet download speed at work 1200Kbps, my internet at home ...256kbps ....you catch my drift?

Why do I pay so much at home well lime basically bullies you into taking a telephone service how? well if you want to get internet through lime they make you take a telephone line which is just about $45 their internet is also $79.00 same as Flows' ...however you "MUST!" take a telephone line to get internet service and i may be wrong on the exact figures but lets make a rough calculation, 45 + 79 = 124 that's $124 just for an internet service that's 5 times slower than the next guys so we pretty much won if we chose flow, .....

Lime is Owned by Cable and Wireless Communications and as I type this so is Flow so here's the deal if they are owned by the same company why are Lime Customers being given such horrible service?

Hence my petition.

One Owner one standard

Dear Flow Grenada,

We as Grenadians expect nothing but the best of Service from you when we Spend Our Dollar and Pay our bills at the end of the Month, With your recent re-branding of Lime Grenada to Flow Grenada We Grenadians Take it Upon ourselves to request this of You,

ALL, AND WE MEAN ALL FLOW GRENADA CUSTOMERS SHOULD BE ENTITLED TO THE SAME HIGH QUALITY OF SERVICE!

The former Lime customers pay a heavy monthly bill for unacceptable internet services and as such the new owners must make it a priority to keep up the good name of FLOW Grenada and Give us value for our Money!

Should we not get value for our money we will not use of your services for as long as is Nessecary!

Sincerely,
Proud Grenadians

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The Flow We Need Better Internet petition to Cable and Wireless Communications was written by Grenadians With a Voice and is in the category Consumer Affairs at GoPetition.